Receptionist – Job Post


Job Vacancy: Receptionist

Post: 28/18

Reference Number: 3/2/1/2024/522

Directorate: Spatial Planning and Land Use Management Services

Salary: R171 537 per annum (Level 04)



  • Grade 12 Certificate
  • No experience required
  • Job related knowledge: Microsoft package
  • Job related skills: Telephone etiquette, Communication skills (verbal and written), Interpersonal skills, Switchboard operation skills
  • Ability to learn the Department’s service delivery components
  • Ability to take initiatives
  • Ability to work independently
  • Ability to organize work
  • Ability to prioritize work


  • Receive telephone calls, messages and channel to relevant role players
  • Take down messages when required
  • Distribute messages promptly
  • Attend to all clients and visitors to relevant officials promptly
  • Welcome, receive and direct clients to relevant units
  • Attend to all client’s queries
  • Supply basic information to customers regarding the Department’s services when required
  • Liaise with internal and external personnel
  • Operate the switchboard by answering incoming and outgoing calls at all times
  • Keep database of other important contact numbers on an ongoing basis
  • Report fault on the telephone system when needed
  • Utilize the Telephone Management System to monitor telephone cost on an ongoing basis
  • Screen and forward calls
  • Receive telephonic messages
  • Operate office equipment such as fax machines and photocopiers
  • Update internal telephone directory when required
  • Distribute internal telephone directory to internal users when required
  • Print telephone cost report for each extension monthly
  • Maintain telephone directory
  • Update telephone directory for the officials
  • Remove inactive users in the internal directory
  • Maintain and control visitor register at reception: Register visitors


For enquiries, please contact Ms N Mkize at Tel No: (033) 264 1416

How to Apply:

Applications can be submitted:

  • By post to: Private Bag X9132, Pietermaritzburg, 3200
  • Hand delivered to 1st Floor, 270 Jabu Ndlovu Street, Pietermaritzburg, 3200

Apply Here

NOTE: African, Coloured, Indian and White Males and African, Coloured, Indian and White Females and Persons with disabilities are encouraged to apply.


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