Job Vacancy: Receptionist

Post: 28/18

Reference Number: 3/2/1/2024/522

Directorate: Spatial Planning and Land Use Management Services

Salary: R171 537 per annum (Level 04)

Requirements:

• Grade 12 Certificate
• No experience required
• Job related knowledge: Microsoft package
• Job related skills: Telephone etiquette, Communication skills (verbal and written), Interpersonal skills, Switchboard operation skills
• Ability to learn the Department’s service delivery components
• Ability to take initiatives
• Ability to work independently
• Ability to organize work
• Ability to prioritize work

Duties:

• Receive telephone calls, messages and channel to relevant role players
• Take down messages when required
• Distribute messages promptly
• Attend to all clients and visitors to relevant officials promptly
• Welcome, receive and direct clients to relevant units
• Attend to all client’s queries
• Supply basic information to customers regarding the Department’s services when required
• Liaise with internal and external personnel
• Operate the switchboard by answering incoming and outgoing calls at all times
• Keep database of other important contact numbers on an ongoing basis
• Report fault on the telephone system when needed
• Utilize the Telephone Management System to monitor telephone cost on an ongoing basis
• Screen and forward calls
• Receive telephonic messages
• Operate office equipment such as fax machines and photocopiers
• Update internal telephone directory when required
• Distribute internal telephone directory to internal users when required
• Print telephone cost report for each extension monthly
• Maintain telephone directory
• Update telephone directory for the officials
• Remove inactive users in the internal directory
• Maintain and control visitor register at reception: Register visitors

Enquiries:

For enquiries, please contact Ms N Mkize at Tel No: (033) 264 1416

How to Apply:

Applications can be submitted:

• By post to: Private Bag X9132, Pietermaritzburg, 3200
• Hand delivered to 1st Floor, 270 Jabu Ndlovu Street, Pietermaritzburg, 3200

Apply Here

NOTE: African, Coloured, Indian and White Males and African, Coloured, Indian and White Females and Persons with disabilities are encouraged to apply.